Privacy Policy

Last updated: 5/1/2026

Dispute Craft Services, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services related to dispute assistance, including but not limited to billing disputes, landlord issues, denied claims, and formal demand letters.

1. Important Disclaimer (Not a Law Firm)

Dispute Craft Services, LLC is not a law firm and does not provide legal advice, legal representation, or attorney-client services.

Use of our services does not create an attorney-client relationship. All the materials we prepare are for informational and general dispute-support purposes only.

2. Information We Collect

a. Personal Information

• Full name 
• Email address 
• Phone number (if provided) 
• Billing and payment information 
• Account login credentials 

b. Case & Dispute Information

To provide our services, you may submit:

• Descriptions of your dispute 
• Financial or billing information 
• Landlord/tenant details 
• Insurance or claim-related information 
• Supporting documents and communications 

c. Automatically Collected Information

• IP address 
• Browser type 
• Device information 
• Usage data 
• Cookies and tracking technologies      

3. How We Use Your Information

We use your information to:

• Provide and deliver our services 
• Create and manage user accounts 
• Process payments 
• Draft and prepare dispute-related documents 
• Communicate with you 
• Improve our website and services 
• Send marketing communications (only if you opt in) 
• Comply with legal obligations 

4. Confidentiality Notice

We treat your submitted information with care and discretion.

However, because we are not a law firm:

• Communications are not protected by attorney-client privilege 
• Absolute confidentiality cannot be guaranteed 

You should avoid submitting highly sensitive information unless necessary for your request.

5. How We Share Your Information

We do not sell your personal information.

We may share your information with:

• Service providers (payment processors, hosting, email platforms) 
• Legal authorities when required 
• Business transfers (e.g., merger or acquisition) 

6. Payments

Payments are processed through third-party providers. We do not store full payment card details on our servers.

By making a purchase, you agree to the pricing and terms presented at checkout.

7. No Refund Policy

All sales are final.

Due to the customized and time-intensive nature of our services:

• We do not offer refunds once work has begun or been completed 
• By purchasing our services, you acknowledge and agree to this no-refund policy 

8. Cookies and Tracking Technologies

We use cookies to:

• Improve functionality 
• Remember preferences 
• Analyze usage 

You can manage cookie settings through your browser.

9. Data Security

We implement reasonable safeguards to protect your information. However, no system can be guaranteed 100% secure.

10. Data Retention

We retain your information only as long as necessary to:

• Provide services 
• Meet legal obligations 
• Resolve disputes 

11. Your Privacy Rights (California Residents)

If you are a California resident, you may have rights under applicable law to:

• Request access to personal data we collect 
• Request deletion of your personal data 
• Request correction of inaccurate information 

To make a request, contact us at: support@disputecraftservices.com

We will not discriminate against you for exercising your privacy rights.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

13. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last updated” date.

15. Contact Us

Dispute Craft Services, LLC
Email: support@disputecraftservices.com
Address: PO Box 12, East Brunswick, NJ 08816